Home > Security & Privacy Policy
SECURITY & PRIVACY
SECURITY POLICY
We are committed to protecting our customers while they shop with us. We take all precautions to ensure that every transaction made on our website is secure. We use 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than Capitale Rosso.
Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell you are in secure mode by the following:
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The “http” in the web address will be replaced by “https”
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Depending on your browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window.
Capitale Rosso reserves the right to make changes to this policy. Please look over this from time to time to ensure you are aware of any changes. Use of this website constitutes acceptance of our terms and conditions of use.
PRIVACY POLICY
Capitale Rosso collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy explains our online information practices and the choices you can make about the way your information is collected and used. Any queries regarding this policy may be directed to privacy@capitalerosso.com. By viewing the Website, you are accepting and consenting to the practices described in this Privacy Policy.
- What type of information do we collect?
- Automatic Information
- What about Cookies?
- Personally Identifiable Information
- Our use of your information
- E-mails
- Gift Certificate
- Fulfillment
- Legal Requests
- Accessing and Updating Your Information
- Privacy Policy Changes
- Contacting Capitale Rosso
WHAT TYPE OF INFORMATION DO WE COLLECT?
Our goal is to provide you with a safe and enjoyable shopping experience. The personal information collected on this Website will be used to operate the Website and to provide you with the service(s) or carry out the transaction(s) you have requested or authorized. We may use personal information to provide you with a more effective customer service, to improve and make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular preference or interests.
AUTOMATIC INFORMATION
We automatically track certain information based upon your shopping behaviour on our site. We use this information to analyze our users’ behaviour, interests and demographics to better understand and serve our customers. This information may include the URL that you just came from, the URL you next go to, what browser you are using and your IP address.
WHAT ABOUT COOKIES?
Cookies are small pieces of information that we automatically store on your computer if your computer accepts cookies. We use cookies to ensure the integrity of the Website, to identify you during your session, make our services easier to use and to personalize the Website. The cookies are never used to store sensitive information eg names, addresses, credit card numbers or passwords. Acceptance of cookies is not a requirement to browse the Website. However, our shopping bag does require the acceptance of cookies to function properly. Most browsers automatically accept cookies but you are able to configure your browser to prevent this. In order to disable cookies, please consult your browser’s help section for instructions.
PERSONALLY IDENTIFIABLE INFORMATION
This is information that you give us that is specific to you ie your name, phone number, billing information, shipping information and other personal details as indicated on our forms. You provide such information when you make a purchase, fill out a survey or form, provide feedback, give or redeem a gift certificate etc. Except as otherwise described in this policy, personal information you provide on the Website will not be shared with third parties or disclosed outside of Capitale Rosso and its controlled subsidiaries and affiliates without your consent.
OUR USE OF YOUR INFORMATION
We use the information we collect from you to improve our products and services and make your shopping experience more efficient and reliable. We review the actions of our visitors on an aggregate basis to determine customers’ preferences. Capitale Rosso also conducts analysis and research on our visitors’ demographics, interests and pages viewed based on the information provided to us when making a purchase, from our server log files or surveys.
EMAILS
It is possible to register as a Capitale Rosso e-mail subscriber directly from the Website. Upon registering, we will periodically send you newsletters and e-mails featuring exclusive sales, promotions and other member only benefits. Upon making a purchase on the Website we will send you order and shipping confirmation emails. If you would prefer not to receive e-mails, please visit My Account page to change your preferences.
GIFT CERTIFICATES
If you purchase a gift certificate on the website, you will be asked to provide the recipient’s name and e-mail address. The recipient information provided will only be used to deliver the gift certificate and for no other purpose.
FULFILLMENT
During the purchase process, we will share your information with certain intermediaries strictly to process and ship your order.
LEGAL REQUESTS
Capitale Rosso will co-operate with law enforcement inquiries. Capitale Rosso reserves the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
ACCESSING & UPDATING YOUR INFORMATION
Capitale Rosso always gives you the opportunity to review and change the information you provide us by logging into the Website and entering the new information yourself. You are able to edit your name, contact details and preferences by logging into the My Account section of the Website.
As a customer or subscriber, you will occasionally receive e-mail communications about new Capitale Rosso products, special offers we think you would be interested in and requests for feedback. If you do not wish to receive these e-mails or to specify the communications you prefer to receive you may un-subscribe or edit your profile at any time. This can be done via e-mail, by visiting My Account preferences page or sending us an e-mail at assist@capitalerosso.com.
PRIVACY POLICY CHANGES
Capitale Rosso reserves the right to change, modify, add or remove portions of this policy at any time. Any changes will be updated in this document and become effective immediately upon being posted unless indicated otherwise.
CONTACTING CAPITALE ROSSO
If you have further queries regarding our Privacy Policy or comments on how we can improve your shopping experience, please do not hesitate to contact us at privacy@capitalerosso.com.
We always look forward to hearing from our customers and appreciate your business. |
